Omnichannel Intelligent Software

Cloud software solutions for contact centers, marketing, sales and customer experience

Ensure an excellent experience at every stage of your customers' life cycle

Discover the technological
portfolio most complete in the industry

From digital and traditional marketing, through CRM, case resolution and collection.
All points of contact and all stages of the customer journey. All-in-one.

inConcert Omnichannel Contact Center

Get all the tools and applicati ons for your contact center success.

inConcert Marketing

Power, monetize and integrate marketing and sales processes.

inConcert CRM

Accelerate the pipeline, sell more the relationship with your contacts and customers.

inConcert Help Desk

Provide excellent service at each point of contact with your customers.

inConcert Collections

Quickly transform debtor portfolio into real income.

inConcert Omnichannel Bots

Reduce costs and improve results with artificial intelligence.

inConcert Speech Analytics

Discover the hidden wealth in the words of your clients.

inConcert Workforce Management

Optimize your workforce and improve your customer experience.

inConcert Quality

Continuously improves the quality of management and operational performance.

All

Solutions for every need

Since 2001 we have implemented hundreds of solutions that are used by dozens of
thousands of users every day, in multiple business scenarios.

See more Solutions

Success stories

inConcert helps you make your operations profitable with technological solutions that support
the transformation of marketing, sales, service and omnichannel contact centers.