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Make Contact.
Do Business.

Reach your customers through any contact channel
and turn every interaction into a business opportunity.

Make Contact.
Do Business.

Reach your customers through any contact channel.

Learn the best tricks to attract quality leads in your campaigns and landing pages.  

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Digitalize and improve
your clients’ experience

Stay in touch with customers across all contact
channels using a single platform enriched with
artificial intelligence (AI).

Rely on our marketing,
workforce engagement,
helpdesk and collection tools.

Integrate third-party systems.
Create and customize software
solutions to your needs and interests.

Let our scalable and flexible tools
take you where you want to go
(and beyond).

Accelerate the adoption of
technology with the help of our
advisory team.

What we can achieve

What we can achieve

Customer journey

Improve your clients experience on their favourite contact channel while making the interactions faster and friendlier at all stages of the customer journey.

Total experience

Deliver the tools your partners need to successfully resolve interactions, on time and from anywhere in the world.

Omnichannel made simple

Manage every type of client interaction from one platform, including voice channels, text messages, emails, WhatsApp, web chat, video chat, Facebook, Messenger, Instagram, Twitter, YouTube or App Stores.

Exponential growth

Multiply your operational and financial results exponentially by enriching your integrated technical solutions with artificial intelligence, virtual assistants (both text and audio), natural Language processing (NLP) and automating key processes.

Low-code applications

Facilitate collaboration between different business areas in their digitalization strategies and accelerate go-to-market with pre-existing functionalities, allowing for a higher level of personalization without the need for writing code.

Data driven decisions

Measure your key operational indicators and guide your strategic decisions based on evidence, be it with the hundreds of reports available on the platform or generated by the personalized dashboards. You can program to receive them in your mailbox as and when you want.

Native integration

Integrate the our platforms platform using your own in-house or third-party technology, including the main applications used at enterprise-level.

Security and reliability

Protect your data and operational stability using a single platform comprising of a geo-redundancy in seven locations and three continents. The platform is certified in accordance with international regulations and can meet compliance expectations in sectors including those with specific requirements, such as government or banking.

inConcert News

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Discover inConcert in action

If you would like to know more about our products, get in touch. One of our CX Business Consultants will contact you as soon as possible to answer your questions.

Frost y Sullivan

Leading Cloud Contact Center Company according to Frost Radar TM 2021.

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