Services
Maximize the value
of your investment
We know your business and we know how to help you get the most out of
your inConcert solution. Learn more about our business consulting, solution implementation,
user education and technical support.
We know your business and we know how
to help you get the most out of
your inConcert software.
A portfolio of services
to enhance your ROI
Turn your technological investment into a powerful business solution that combines people, processes, knowledge and data. We have more than 20 years of experience providing consulting in modeling, integration and automation of business processes, following the best practices of the industry.
Business consulting
Through more than twenty years of experience helping our clients we have acquired a deep knowledge of their operation, business and each industry sector that allow us to bring value to each new project.
Professional services
Successfully go through all stages of the implementation process accompanied by our team of experienced project engineers. From the analysis and design of your customized solution to the implementation and operational follow-up.
Education
Maximize the performance of your inConcert solution by empowering operational and technical staff with knowledge and skills thanks to training programs specially designed to optimize the use of our technology.
Technical support
inConcert has only one technical support and maintenance plan: the best and most complete in the market. Every day of the year, 24 hours a day, with unlimited incidents and including updates and upgrades.
Frost & Sullivan highlights technological excellence
“inConcert incorporates technological advances, such as artificial intelligence, speech analytics and omni-channel capabilities, as well as exceptional professional services to support customers and deliver an excellent service experience. This has helped it differentiate itself in the competitive European CCaaS market.”
Federico Teveles | Research Analyst
Information and Communications Technologies
Frost & Sullivan
