inConcert Achieves Cloud Security Alliance STAR Level 1


By inConcert
June 8, 2023


We are pleased to announce that inConcert Holdings has joined the Cloud Security Alliance (CSA)[1], the world’s leading organization dedicated to defining and raising awareness of best practices to help ensure a secure cloud computing environment and has achieved the CSA Security, Trust, Assurance and Risk (STAR) Level 1.

STAR encompasses the key principles of transparency, rigorous auditing, and harmonization of standards outlined in CSA’s Cloud Controls Matrix. Publishing to the registry allows organizations to show current and potential customers their security and compliance posture, including the regulations, standards, and frameworks to which they adhere.

For more than two decades, inConcert has been a pioneering leader in developing top-tier SaaS solutions designed to elevate CX to its utmost potential. Our portfolio boasts diverse applications, including AI-powered conversational solutions, omnichannel support, digital marketing automation, contact center, voice speech analytics, workforce optimization, and collection management.

InConcert, as a cutting-edge software and technology solutions provider, recognizes the critical importance of cloud security in today's digital landscape. To address this vital concern, we have incorporated cloud security measures into our offerings, ensuring the preservation of customer data while keeping threats at bay.

“As organizations increasingly adopt cloud-based services, keeping sensitive data secure and systems reliable is critical. We hope to keep contributing to the industry with our use cases and by maintaining compliance with cloud security standards” said Francisco Salgueiro - VP of Engineering - inConcert

With inConcert's focus on robust cloud security practices and having achieved STAR Level 1, our clients (and their clients) can have confidence in the protection of their data and the overall integrity of their systems. Now, as part of CSA, our team is dedicated to achieving cloud security competency and upholding our commitment to the industry at large.

[1] About the Cloud Security Alliance The Cloud Security Alliance (CSA) is the world’s leading organization dedicated to defining and raising awareness of best practices to help ensure a secure cloud computing environment. CSA harnesses the subject matter expertise of industry practitioners, associations, governments, and its corporate and individual members to offer cloud security-specific research, education, certification, events and products. CSA’s activities, knowledge and extensive network benefit the entire community impacted by cloud — from providers and customers, to governments, entrepreneurs and the assurance industry — and provide a forum through which diverse parties can work together to create and maintain a trusted cloud ecosystem. For further information, visit