Turns debt
into income

Convert delinquent portfolios into cash quickly and cost-effectively
with specially designed tools to accelerate collection.

inConcert Collections

Recover more money in less time

inConcert Collections combines powerful tools to quickly and efficiently contact debtors along with advanced collection management features in one integrated solution. This ensures that your debt collectors spend less time trying to contact debtors and more time recovering money.

More contacts, faster

Multiply the time agents spend talking with an automatic and predictive dialing system powered by progressive call analysis.

more-contacts
quality-control

Back-up recording
and quality control

Keep track of collection efforts with audio, chat and screen recordings and continuously improve your results with quality tools and speech analytics.

Omni-channel contact and traceability

Generate more collection opportunities by contacting debtors through all possible channels.

Quickly view, on a single screen, the history of interactions via phone, email, SMS, chat or Whatsapp.

omnichannel-contact-traceability

Do you have doubts or questions?

Arrange a consultation session with an expert
and discover how inConcert can help your company.

LET'S TALK
Proactive digital collection and self-service

Proactive digital collection
and self-service

Save time and money by automating collections with AI-powered chatbots and voicebots that proactively contact debtors with reminders, engage them and commit to a promise to pay.

Collect 24 hours a day, every day, through portals and interactive voice response systems that automate inquiry handling and online collection with PCI PA-DSS certification

Negotiation tools

Get more promises to pay by empowering managers with the necessary information and tools specially designed for real-time debt negotiation.

herramientas
Business intelligence

Business intelligence
and control

Make intelligent decisions supported by consolidated operational, telephony and management data reports that give you visibility into your entire operation.

Keep your finger on the pulse of key collection management indicators from anywhere, in real time and through a secure web interface.

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