Integrate your platform with the
rest of your business
The contact center should not be an island in your organization, but rather
that, on the contrary, to be integrated into business processes
corporate. Every time a customer calls, sends an e-mail, requests a
chat or is contacted by your company, a business process is triggered
and your omnichannel platform must be part of it. Whether it's the case of a sale of a product, or a claim or response to an advertisement of a marketing product, there are people, processes and systems involved that have to interact with each other.
At inConcert we not only provide the technology, but also the know-how to integrate all these components the know-how to integrate all these components into a solution aligned to your solution aligned to your business objectives.
Modeling, integration and
automation of business
Because we trust in our technology and human team
we offer you the most complete Technical Support
plan in the market: all-inclusive, no time limits,
no incident limits, no additional costs and additional
costs and no surprises.