Privacy Policy

This Policy details our commitment to protecting the privacy of individuals who visit our Websites ("visitor" or "visitors"), who register to request information, business contact or a demonstration of the products we market, who attend or register to attend our own or sponsored events or other events in which the inConcert Group participates.

For the purposes of this Policy, the term "Websites" shall refer collectively to www.inConcertCC.com, as well as other websites that the inConcert Group operates that relate to this Policy, such as promotional landings, forums or more specific sites.

The Data Controller and the persons responsible for the data collected through the Website are: (hereinafter "inConcert" or "inConcert Group"), depending on the visitor's place of origin.

When the visitor is from a jurisdiction in terms of data protection, which is not indicated in this document (Uruguay, Colombia, Mexico, Peru, European Union or USA) will be considered as in the USA and will be afforded the same rights as in any other jurisdiction in which inConcert operates.

3.1 Information we collect from the visitor

inConcert may use cookies and other information gathering technologies for a variety of purposes. These technologies may provide us with personal information, information about devices and networks that the visitor uses to access our Websites and other information related to the visitor's interactions with our Websites. For detailed information about the use of cookies on the Websites, please read and review our Cookie Usage Policy found at Cookie Usage Policies.

3.2 Consent of the visitor

The data will be processed in order to improve the experience of the web, carry out traceability and attend to the requests presented by users.

• Manage the web browsing experience.
• Manage any type of request, suggestion or request about our professional services made by interested persons.
• Commercial communications: Processing of your data in order to inform you about activities, articles of interest and general information about our services via email.

3.3 Information provided by the visitor

We request and may collect personal information about visitors when you submit web forms from our Websites, such as their name, address, phone number, email address, as well as certain related information such as your company name, website, and position that it carries out.

The web forms available on the page are the following:

• https://info.inconcertcc.com/p/contacto-es
• https://info.inconcertcc.com/p/lets-talk-site

inConcert may use cookies and other information collection technologies for a variety of purposes. These technologies may provide us with personal information, information about devices and networks that the visitor uses to access our Websites, and other information related to your interactions with our Websites. For detailed information on the use of cookies on the Websites, read and review our Cookie Use Policy found in Cookie Usage Policies.

3.4 For what purpose will the visitor's data be processed?

The personal data (provided or collected) of the visitor to this Website will be processed for the following purposes:

• Management of the Website and analysis of its use.
  InConcert may also process your personal data through analysis, studies, statistics, surveys, usage metrics, study of market trends, use of data for fraud prevention, either by themselves or through third parties. As far as possible, the information used for this purpose will be aggregated information at a statistical level, without user identification.
  
  The legal basis of the treatment is the legitimate interest in analyzing the use of the Website, to improve the services provided to users and offer them greater security.
• Attending business contacts
  Respond to the contacts, requests for information and / or requests for demonstration of the products that we commercialize, made by the visitor. The basic data processed for this purpose will be kept until the contact is ruled out as a sales opportunity, meanwhile, inConcert will send, by electronic means, information on products, services, content and news. If the visitor does not consent to the processing of their data for this purpose, they must check the box enabled for this purpose on the Website.
  
  No personal data is transferred to third parties, except as provided by law. Nor are international data transfers made to third countries outside the scope of the group companies.

3.5 InConcert rights to visitors

Keep the visitor informed, by electronic means, about the products, services, content and news of inConcert. The data processed for this purpose will be kept until the moment the visitor withdraws their consent given for the receipt of said communications. If the visitor does not consent to the processing of their data for this purpose, they must check the box enabled for this purpose on the Website.

To exercise such rights, the user can send his request to any of the companies that make up the inConcert group.

Make it possible for the visitor to download free content offered on the site and to subscribe to the blog to send the new published content by electronic means. In this case, inConcert will also use the visitor's data to keep them informed, including by electronic means, about inConcert products, services, content and news. The data processed for this purpose will be kept until the visitor revokes their consent.

• Register to attend events
  Enable visitors to register to attend events, owned by inConcert or sponsored, and other events in which the inConcert Group participates. In this case, inConcert will also use the visitor's data to keep them informed, including by electronic means, about inConcert products, services, content and news. The data processed for this purpose will be kept until the visitor revokes their consent.
  
  The website visitor knows and accepts that requests for more information, product demonstration, download of free content and subscription to the blog are necessarily conditional on the initial full acceptance of all the purpose indicated above. In case of not accepting such condition, the visitor must refrain from completing the forms offered on the Website for the purposes described above.

3.6 External service providers

In addition to the normal procedure for requesting deletion of data stored by inConcert, users have the right to revoke inConcert's access to their data through the security settings pages provided by third-party service providers:

Google: https://security.google.com/settings/security
/permissions

Meta (WhatsApp): https://faq.whatsapp.com/3307102709559968/?helpref=faq_content.

inConcert uses third-party services through the use of API's to provide its services. By using inConcert services, users are subject to and accept the terms of service and privacy policies of such third parties.

The rights to be exercised within the different social networks and other Telecontact S.L. providers who are recipients of its data in accordance with the instructions received by received by Telecontact from the Data Controller, must be exercised with each responsible party, as shown in:

• 1. YouTube and Google:
  Terms of service available at: https://www.youtube.com/t/terms
  Google privacy policy available at: http://www.google.com/policies/privacy
  
  
• 2. Meta (WhatsApp):
  Terms of service available at: https://www.whatsapp.com/legal/terms-of-service
  Privacy policy available at: https://www.whatsapp.com/legal/privacy-policy
  
  

In the event that you feel your rights have been infringed upon concerning the protection of your personal data, especially when you have not obtained satisfaction in exercising your rights, you can file a complaint with the competent Data Protection Control Authority through their website: www.aepd.es.

The website inconcertcc.com is hosted in the USA, in a technological infrastructure that is managed by INCONCERT USA.

Legitimization is based on the consent of the user and on the legal commercial purpose of promoting commercial contacts and the promotion of products.

At any time the user may revoke the consent given, communicating it in the email protecciondatos@inconcertcc.com

Your personal data will only be accessible by third parties, in accordance with this privacy policy, in the following cases:

• Group of companies:
  your personal data may be transmitted to other companies of the group to which inConcert belongs and whose relationship you can find at the beginning of this policy. The treatment will consist of: (i) internal administrative and group management purposes, based on our legitimate interest established in the applicable regulations; (ii) to send commercial information, in accordance with this privacy policy and as long as we have your express consent; and (iii) for the provision of auxiliary services necessary for the correct execution of the services offered on the Website, as those in charge of the treatment.
• Service providers:
  inConcert may use other companies to provide certain services under the inConcert guidelines, for example, sending commercial information, customer service , recovery, sales, consulting, audit, or IT-maintenance. inConcert guarantees that, in such cases, said third parties will have limited access to your personal data to the extent necessary to carry out the tasks entrusted to them, will sign a treatment order contract and will be obliged not to reveal the information or to use it for different purposes. to those of the provision of the corresponding service.
• Disclosures required by law:
  inConcert may communicate your personal data when required by law, in a judicial proceeding, to investigate suspicious activity, or to stop any other way to protect own and users' rights
  
  In those cases in which inConcert works with service providers located outside the European Economic Area, inConcert will carry out the appropriate risk analyzes and, where appropriate, will implement with said treatment managers any appropriate security measures and guarantees are necessary, in accordance with the applicable regulations, prior to carrying out the international transfer of data (eg subscription of standard contractual clauses). You can request a copy of these guarantees at any of the addresses indicated in this privacy policy.

The visitor can exercise their access rights before inConcert, to:

• Access your Personal Data held by us.
• Know more about how we process your Personal Data.
• Rectify inaccurate Personal Data and, taking into account the purpose of processing the Personal Data, ensure it is complete.
• Erase or delete your Personal Data.
• Restrict our processing of your Personal Data.
• Transfer your Personal Data to another controller, to the extent possible.
• Object to any processing of your Personal Data.
• Opt out of certain disclosures of your Personal Data to third parties.
• Not be subject to a decision based solely on automated processing, including profiling, which produces legal effects ("Automated Decision-Making").
• Withdraw your consent at any time (to the extent we base processing on consent), without affecting the lawfulness of the processing based on such consent before its withdrawal.

For the exercise of such rights, the user can send his/her request to any of the responsible companies mentioned in section 2 above or to protecciondatos@inconcertcc.com

In any case, the visitor has the right to file a claim with the corresponding control authority if he deems it appropriate.