We are leaders in omni-channel omnichannel software solutions
Since 2001 we have been developing world-class software for contact centers,
marketing, sales and customer experience.
What do we do?
Since 2001, we have been developing software to help companies in various industries optimize their contact center,
marketing contact center, marketing, sales, customer service and collections operations.
We also provide professional services based on the industry's best practices that allow us to
deliver turnkey solutions turnkey solutions aimed at reducing costs, improving customer service processes and
providing an excellent user experience.
years developing
customer contact
software
countries, 4 continents
with inConcert
operations
of annual interactions
managed with
inConcert
How do we do it?
"inConcert maintains one of the best customer loyalty and satisfaction rates in the European market.
After almost two decades operating in the industry, its first customers continue to trust and choose the company.
The most relevant reason for this is inConcert's customer-centric approach. The company grows, innovates and evolves with the idea of providing superior value to its clients."
Federico Teveles | Research Analyst
Information and Communications Technologies,
Frost & Sullivan
A bit of history...
In 2001, we set ourselves the challenge of creating a platform for multimedia contact centers,
innovative, full-ip and easily integrated with other systems with the objective of maximizing the value of the
customer life cycle. Throughout the years, we continue to innovate, improve our technology and
expanding our portfolio, which has earned us recognition and technological leadership awards.
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Global reach,
Local presence
Customers in 27 countries and 4 continents have allowed
us to achieve a leadership position in the contact center, marketing, sales and customer service technology sector.
At the same time, at inConcert we have strived to be close
to our users and keep communication channels open so that they can easily access and talk directly with our decision makers.
