A single support plan:
Because we trust in our technology and human team,
we offer you the most complete Technical Support plan
in the market: all inclusive, no time limits, no incident limits,
no additional costs and no surprises.
Even the best organizations cannot avoid unforeseen
events. That's why we help you maintain the continuity of
your operation with our remote monitoring service. We set up
alarms on your system that notify our technical staff when
anomalies are detected, so we can intervene before they
seriously affect your operation.
Upgrades and improvements
As an additional value to inConcert Service Desk we include,
at no additional cost, the updates and improvements
that we constantly make to our software, the operational
retraining to your internal trainers, access to our knowledge
base with documentation, user manuals, technical guides
and on-line courses.