Corporate News

All the latest news from inConcert around the world. Launches, events, interviews, corporate news, new features and the latest industry trends.

Noticias
Francisco Bas presents inConcert’s omnichannel Bot at CX Day Argentina
Francisco Bas presents inConcert’s omnichannel Bot at CX Day Argentina

Francisco Bas of inConcert, a Platinum Sponsor at CX Day Argentina 2022, hosted a presentation on the problem-solving capabilities of Conversational Bots.

Francisco Bas presents inConcert’s omnichannel Bot at CX Day Argentina
inConcert is awarded at the Platinum Contact Center Awards
inConcert is awarded at the Platinum Contact Center Awards

The solution makes it possible to analyze 100% of the calls and has increased the productivity of Ibercaja’s customer service by 15%.

inConcert is awarded at the Platinum Contact Center Awards
Nunsys joins inConcert’s partner ecosystem
Nunsys joins inConcert’s partner ecosystem

inConcert’s alliance program, led by Julia Morales in Spain, presents three new collaboration categories and a new portal for partners to access to resources,...

Nunsys joins inConcert’s partner ecosystem
Customer Experience Summit 2022 event
Customer Experience Summit 2022 event

The human side of CX”: promoting the experience at the 20th Customer Experience Summit in Colombia

Customer Experience Summit 2022 event
Global CX Forum Fest: inConcert present at the great event of the sector in Mexico
Global CX Forum Fest: inConcert present at the great event of the sector in Mexico

On May 2 and 3, inConcert was present for yet another year at the Global CX Forum Fest organized by IMT, which brought together...

Global CX Forum Fest: inConcert present at the great event of the sector in Mexico
An Interview with Francisco Salgueiro, inConcert’s VP of Engineering
An Interview with Francisco Salgueiro, inConcert’s VP of Engineering

“Fran”, as we call him in the company, joined in July 2021 as VP of Engineering after a long and successful career as CTO...

An Interview with Francisco Salgueiro, inConcert’s VP of Engineering