Optimize your operation and keep your customers happy. Our products gather the know-how
and expertise acquired by implementing tens of thousands of agent positions worldwide.
Get the results you need with inConcert knowledge embedded software.
inConcert Allegro is a full-fledged integrated software platform that covers all the functional needs of a high demand multimedia contact center.
Integration
Dialer
IVR
Recording
Messaging
ACD
inConcert i6 brings 360o omnichannel attention to a new level with sophisticated tools specially designed to seamlessly process interactions through diverse channels such as chat, email, SMS and social networks.
i6 Email
ACD
i6 Chat
It is simple. We are focused in delivering highly effective contact center solutions so you can achieve a superb and profitable operation. That’s all we do. Thanks to this specialization we have been able to acquire a deep knowledge of the contact center operation, industry and business.
This knowledge is encapsulated in the technology we develop. This is why our products make you work better. As all operations and business cycles are unique, we make an effort in providing solutions that solve your needs of today but we continue to research and develop the products you’ll need tomorrow.
Connect us.
Mexico: +52 (55) 1164 7544
Uruguay: +598 (2) 716 6644
Spain: +34 931 922 920
Portugal: (+351) 211 155 309
Peru: +51 1 640 2440
France: +33 (0)9 70 73 53 03
International: +1(210) 247 5116
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